Manage your contacts

BoostReplies creates a contact the first time someone writes to you. Open Contacts to see everyone.

Edit a contact

Click a contact to open their details. You can change their name, email address and phone number, and add tags such as VIP or wholesale.

Add contacts yourself

Click Add contact to add one person, or import a list from a spreadsheet.

Import a CSV file

1. 1Make a spreadsheet with one person per row, and put the column names in the first row.
2. 2Include a column for the name. Email, phone and status are optional.
3. 3Save it as a CSV file and click Import CSV on the Contacts page.

You can import up to 500 contacts at a time, from a file of up to 2 MB. People who are already in your contacts are skipped, so you won't get duplicates.

Export your contacts

Click Export CSV on the Contacts page to download your contacts as a CSV file. It holds the people that match your search and filters, so clear them first if you want everyone. The file opens in Excel or Google Sheets. Its columns are the ones Import reads, so you can import it into another workspace, up to 500 contacts per file.

Only owners and admins can export contacts.

Delete contacts

Select the contacts and delete them. You'll be asked to type delete to confirm, because their details and conversation history are removed for good.